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FREQUENTLY ASKED QUESTIONS
     
Q:
I'd like to use your services, what do I do next?
A:
Call Us. We will schedule a consultation or "Meet & Greet" to meet you and your pet(s), show you our place and discuss your needs. At that time, we will go over our services in detail and you will be able to fill out a Client Questionnaire and Service Agreement that contains valuable information about you and your pet(s) to ensure a PAWSitive experience for your furry family member(s).
 
Q:
I am a new customer, how much advance notice do you require?
A:
We prefer a weeks notice if possible in order to schedule a consultation visit to meet you and your pet(s). However, we understand that is not always possible, so just give us a call and we will do our best to accommodate you and your pet(s).
 
Q:
What if my pet becomes ill while I am away?
A:
We will closely observe the physical condition of your pet while they are staying with us. We will contact both you and your vet if anything seems out of the ordinary. If a vet visit is necessary, we will transport your pet to the vet, administer any medications prescribed and monitor your pet's condition.
 
Q:  
Do you perform any other services?
A:  
In addition to attending to the happiness and well being of your pet, we also provide basic grooming services.
 
Q:
Do you offer a discount for multiple pets?
A:
 
Yes, we do offer multiple pet discounts as well as extended stay discounts.
   
Q:
 
What should I bring with my pet(s) when they stay at PAWSitive Vibrations?
A:

Bring with your pet(s) the following:

  • Kennel or Den (we can provide if needed)
  • Favorite Toys (we do provide toys here also)
  • Favorite Blanket and/or Bedding
  • Food - We require all owners to bring a supply of your pet's regular diet in labeled bags or a sealed container
  • Food bowl (we can provide if needed)
  • Treats if you wish
  • Collar & Leash
  • Any Medications (if needed) - Medications must be labeled with instructions
  • Signed Forms
  • Proof of Current Vaccinations

Please DO NOT bring anything valuable or breakable.

     
   

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Shane & Joy Reed
P.O. Box 155021 | Irving, TX 75015
(214) 232-9010 | Contact Us

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